About the Role
The role involves supporting the end-points of our marquee customers, either onsite or remotely. Our AMC services are being used by customers of all sizes and hence multi-tasking experience is must.
Should have handled customers from 500 - 2000+ employee strength
Should be well versed with Windows, Mac & Linux OS
Should be hands-on to troubleshoot any issues with Desktops and Laptops of customers
Should have experience of using ticketing tools
About the Company
Graftronics is a National System Integrator that works with CIOs, CISOs and IT Teams who are in the process of transforming the way they do business. We work with leaders in the technology space of Cloud Computing, Networking, Storage & Security.